Leader, Customer Experience and Innovation, BT - AMEA
Rehan Khan is a thought leader in the area of customer experience and innovation for BT covering the AMEA region. He is also a visiting Professor at HULT International Business School. His expertise includes: consulting, strategy, business planning, innovation, customer experience, marketing, product management, proposition development and business transformation. Rehan has worked across a number of industries including: telecoms, media, technology, real estate, private equity and executive education. A trained social scientist, Rehan holds a master’s degree in applied social and market research, as well as an MBA in strategy. Between 2009-10, Rehan was a business columnist for The National (www.thenational.ae) newspaper in the UAE.