Author, speaker, trainer, coach. MD, PDSi
Dawn Metcalfe is the Managing Director of PDSi and a Trainer, Speaker, and Author of “HardTalk Handbook”. Having worked in seven countries ranging from when she was a teenager in Ireland through to her time teaching teachers in China, to her now home in Dubai, Dawn Metcalfe has worked with leaders at all levels around the region. Using extensive research and neuroscience techniques, it explores the reasons behind communication behavior. Dawn’s HardTalk principles help people to hear and be heard effectively to get the results they want, no matter culture, background or experience.