Conference: 24 – 25 February 2020 | Workshops: 23, 26 & 27 February 2020 |Ritz-Carlton DIFC Dubai, UAE

Sunday 24 February 2019

08:00 - 08:45

Registration Opens

08:45 - 09:05

Welcome Address from SHRM

SHRM Leadership Team

09:05 - 09:10
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Opening Remarks

David Green

09:10 - 09:40

Opening Keynote

Opening Keynote Address:
His Excellency Dr. Abdul Rahman Al Awar, Director General, Federal Authority for Government Human Resources

09:40 - 10:10
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The Evolution of Employee Experience in a High-Tech World

Mark Levy

Arguably the one organization best known for leading the Employee Experience Revolution is Airbnb. Mark Levy led the Employee Experience during his tenure as CHRO. Mark has come all the way from Silicon Valley for his first speaking engagement in the Middle East to share his insights, lessons learned and predictions for the workplace and workforce of tomorrow.
Competencies: Relationship Management, Ethical Practice | Format: Presentation

10:10 - 10:35

Leveraging Disruptive Technology and Rethinking Employee Engagement

Speakers: Mukul Jain | Partika Raj | Dr. Jayant Kumar | Kaustubh Sonalkar
Moderator David Green
NY Times bestselling author Thomas Friedman once said, ‘When I sat down to write The World is Flat (2005): Facebook didn’t exist, Twitter was a sound, the cloud was in the sky, 4G was a parking place, LinkedIn was a prison, applications were what you sent to college, and Skype was a typo.’ What makes one technology disruptive while another becomes a passing fad? What make one technology highly productive while another causes disengagement? These are some of the questions our esteemed panel will be discussing.
Competencies: Business Acumen and Relationship Management | Format: Panel

10:35 - 11:15

Disruption & Destruction: What one important issue about future of work is no one talking about?

Speakers: Jason Averbook | Mark Levy | Dena Almansoori
Moderator: David Green
Peter Thiel, one of the founders of PayPal and author of the New York Times bestseller Zero-to-One uses an infamous job interview question, he asks candidates: ‘What one important truth do very few people agree with you on?” This panel discussion, moderated by our emcee David Green, will ask our esteemed group of technology and HR experts a similar question: What one important issue about the future of work is no one talking about, but should be at the center of everyone’s attention? This session is destined to be instant classic and highlight of the entire 2019 SHRM Tech Experience – you won’t want to miss it!
Competencies: Critical Evaluation, Leadership & Navigation | Format: Panel

11:15 - 11:25

Executive Speed Networking

Get your business cards ready and join this structured and fast paced networking format where in every one minute a bell will ring and participants will shift places. It is designed to accelerate business contacts where participants can share their professional background and business goals.

11:25 - 11:45

Exhibition Visit & Networking

11:45 - 12:25

Arab Women in Leadership & Technology

Speakers: Muna Al Gurg | Shaima Ghafoor | Dr. Behjat Al Yousuf
Moderator Hessa Al Ghurair
Perhaps no industry in the world has come under more scrutiny for the lack of female participation than the technology sector; and when women in top leadership roles is measured, the numbers are even lower. This unique all-female, C-level interview session will be hosted by an Emirati leader interviewing 2-to-3 other C-level leaders from the Middle East to discuss: what does it take to break through the original glass-ceiling; what’s different about technology, what’s different in the Middle East?
Competencies: Leadership & Navigation, Relationship Management | Format: Panel

12:25 - 12:50

Making Sense of Data Analytics to Drive an Organization’s Value Creation

Speaker: Zahid Mubarak
By now everyone knows that data is replacing oil as the world’s most coveted commodity. However much like oil, having data is not enough – it’s what you do with it that matters! This session is all about how best to find, filter, optimize and even monetize data in a post-oil economy.
Competencies: Critical Evaluation, Consultation | Format: Presentation

12:50 - 13:10
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When AI Goes to Work: Who are the Winners and Losers in the Future Economy?

Francesco Carobolante

This session will explore how technology is reshaping the political, economic and social environment causing an unprecedented restructuring of the world of work. What jobs will be automated; which new jobs may be generated; what will be the most sought-after capabilities; and how will governments address the disappearance of conventional fulltime jobs for significant masses of people around the world. Many experts have called this dilemma on the horizon: the singularity - the point in time when artificial intelligence (AI) surpasses human intelligence.
Competencies: Ethical Practice, Consultation | Format: Presentation

 13:10 - 14:10

Lunch and Networking

CONCURRENT BREAKOUT SESSIONS

14:10 - 14:35

Is the Employee Experience a viable strategy in the Middle East?

Speaker: Fahad Khalaf
While the work notion of the ‘employee experience’ is just starting to gain awareness in the region, many people question whether an employee centric model of work can ‘fit’ with a high-context culture in the Middle East where family companies and government employment dominate. This session will introduce you to some of the emerging success stories within the region while addressing many local and cultural concerns.
Competencies: Global & Cultural Effectiveness | Format: Presentation

14:10 - 14:35
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The Blockchain & HR: Why is the Inevitable Taking So Long?

Dr. Arunprasad P.

By now almost everyone has heard of blockchain, some may even know what it means, however its most famous real-world application remains the bi-polar Bitcoin. How can blockchain ever really become a tool of trust? What are some of the innovative next generation blockchain technologies that are emerging? This session will attempt to answer those questions, and more.
Competencies: Critical Evaluation | Format: Presentation

14:35 - 15:00
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Leadership Talent for an Agile Business

Dr. Ramkrishna Movva

What kind of leaders are required for an agile business? How can then be identified, developed and engaged? What framework can guide the top management in decisionmaking? These are questions most organizations must be asking, especially if they have aspirations of becoming an agile business. In this session, Emirates NBD’s experience of designing and executing a high potential talent program for developing future leaders who can drive the agile business strategy will be shared.
Competencies: Critical Evaluation | Format: Presentation

14:35 - 15:00

The Future of Work is Human

Speaker(s): Samie Al-Achrafi
Futurists predict that the next 20 years will see more change than the last 200, meaning that we are amidst the most fundamental change of work in our history. With trust and engagement in business at an all-time low, policy-makers, regulators and the investor community are fast realizing that we have reached a melting point where addressing new world problems with old world thinking is no longer tenable. In his talk, Samie Al-Achrafi will explore how consciousness and the action needed for business to create a more sustainable future starts with investment in human capabilities, attitudes and behavior. Now, more than ever, we need to bring our humanity to work.
Competencies: Global & Cultural Effectiveness, Business Acumen | Format: Presentation

15:00 - 15:30

Work-life Balance in the IoT Economy

Speakers: Dawn Metcalfe | James Vincent | Giovanni Everduin
Moderator: Fadi Ganni
Is technology making work more or less human? Some would say the better question is: is technology making work more or less humane? Soon, if not sooner, we will all be living and working in a fully interconnected world where not only smart phones and cars talk to each but quite literally every conceivable apparatus will be embedded with a chip that connects it to IOT. Our panel of four (4) diverse experts will debate: is the signal-to-noise ratio of IOT set to help or hinder genuine progress in work productivity and happiness?
Competencies: Relationship Management | Format: Panel

15:00 - 15:30

MOOCs, Micro-Credentials, Nano-Degrees: Marketing Tricks or Competency Treat?

Speakers: Dr. Farrah Arif | Fiby Francis | Dr. Steve Harvey
Moderator: Todd Brodie
There was a time, when many people thought the traditional ‘education’ section on a CV, resume or LinkedIn profile was going to replace the names of universities, colleges and technical schools with digital badges earned on demand from the most reputable, crowdsourced experts in the world. In this world, individuals would stack layers upon layers of competency-based credentials earned via e-learning to create and market their unique value proposition. Has this trend stopped or is it merely entering another stage, version 2.0? Our distinguished panel of experts will debate this hot topic in real time.
Competencies: Business Acumen | Format: Panel

15:30 - 16:00

Coffee and Networking

16:00 - 16:15

Case Study: Transforming HR at Johnson & Johnson

Speakers: Zaka Farhat

16:15 - 16:30

How Dubai Airports is integrating digital technology in learning to drive innovation

Speakers: Vlasis Vlastos, | Debbie Chatten,
This session will explore how DA is using digital technology to create a learning organization. It will look into which institutional practices and technologies are falling behind and which ones are gaining momentum in the quest to drive innovation. Finally it will discuss ways of creating sustainable competitive learning ecosystems in today’s disruptive environment to stay at the forefront of the industry’s changing learning landscape.
Competencies: Global & Cultural Effectiveness | Format: Presentation

16:30 - 17:00
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Beyond the Digital Workforce

Jason Averbook

Jason Averbook is a world-renowned thought leader in technology and the future of work. In November 2018 Jason spoke at Informa’s HR Summit in Dubai and outlined his vision on digitalisation of HR. Back in Dubai due to poplar demand, Jason will drill deeper into his thesis regarding the meaning of work and the unique (or no so unique) role that technology holds.

17:00
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Day 1 Closing Remarks

David Green

Monday 25 February 2019

08:50 - 09:00
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Opening Remarks

David Green

09:00 - 09:30
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Agile Leadership: Lessons Learned & Principles Misunderstood

Dr. Anna Tavis

One of the infamous mottos attributed to Mark Zuckerberg is: move fast and break things. What many people don’t know is Zuckerberg has since clarified that motto to read: ‘move fast with stable infrastructure’. Agile management has its roots in the field of quality control and statistics and many people question: can the principles of agile management be applied to HR and the broader world of work?
Competencies: Leadership & Navigation | Format: Presentation

09:30 - 10:00

Speaker: Hanane Benkhallouk
From a technology point of view, when we think of ‘being connected’ we often think of the internet or wifi. However from an HR point of view ‘being connected’ has a totally different meaning. It means understanding the business while still being a genuine advocate for the employee. Many things change very quickly in the workplace, however some core elements, like culture and brand perception, can take years to develop. Based on her years of international and diverse work experience, Jia will share some insights on what works well and what does not work so well when trying to connect HR to: the business, the workforce AND technology.
Competencies: Business Acumen, Consultation | Format: Presentation

10:00 - 10:20
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The Role of Organizational Network Analysis in People Analytics

David Green

People analytics is increasingly being used by companies to help provide insights that drive performance, productivity and innovation as well as employee experience and collaboration. Organizational Network Analysis (ONA) is at the fulcrum of much of these efforts and is a technique that many analytics and HR professionals want to learn more about. In his presentation, David will present research, case studies and guidance covering both active and passive data sources that will help demystify ONA and demonstrate how in combination with people analytics it can help improve both business outcomes and employee experience.
Competencies: Critical Thinking, Business Acumen | Format: Presentation

10:20 - 11.00

Using Social Media for Enhancing Team Work, Learning and Employee Engagement

Speakers: Rehan Khan | Randeep Singh | Nishchae Suri
Moderator Shane Phillips
Professor Mihály Csíkszentmihályi coined the term ‘flow’ to represent the mental state where a person’s productivity is energized, extremely focused and highly engaged. Since that time HR has gone through several stages of trying to better measure, capture and improve upon workplace flow including how the workforce learns and subsequently applies learning. In recent years the influence of social media and technology has enhanced the extremes of this discussion: some believe technology is destined to augment human development to even higher levels of engagement; others believe technology is creating a generation of dis-engaged, anti-social workers. This diverse panel of experts will discuss their thoughts on the future of learning and engagement in the era of social media.
Competencies: Business Acumen, Consultation | Format: Panel

11:05 - 11:10

Executive Speed Networking

Get your business cards ready and join this structured and fast paced networking format where in every one minute a bell will ring and participants will shift places. It is designed to accelerate business contacts where participants can share their professional background and business goals.

11:10 - 11:30

Exhibition Visit & Networking

11:30 - 12:10
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Trust and Influence in the Digital Age: Privacy, Data Protection, Fake News – What’s HR’s Role and Responsibility?

David Green

Speakers: David van Lochem | Brad Gebert | Dr. Amit Singh | Paul Gledhill
Moderator David Green
If there is one fact most people can agree upon, it is the universal concern over the privacy, safety and truthfulness of digital communication and media. This concern is heightened for HR professionals as they try to balance the need to know with the need to protect people’s privacy. As more and more of our lives become digitized and transpire online, the opportunities and incentives for electronic trickery are growing. This panel discussion, moderated by our emcee David Green, will ask our esteemed group of technology and HR experts to share their thoughts and experiences. What are some of the international and culture issues that may be converging or diverging, depending on the location or the technology being used.
Competencies: Ethical Practice, Global & Cultural Effectiveness | Format: Panel

12:10 - 12:20
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Market Outlook / Best Practice Case Study

Dr. Ghalib Saif Al Hosni

Dr. Al Hosni, Member of the Board of Directors for the first and only not-for-profit professional organization in Oman, shares with us how the organization strives to build and nurture the growing HR capacity in the Sultanate.
Competencies: Business Acumen, Critical Evaluation | Format: Presentation

12:20 - 12.45
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Prithvi Shergill

Format: Presentation

12:45 - 13:10
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The Design Thinking Revolution in HR

David Green

People analytics is increasingly being used by companies to help provide insights that drive performance, productivity and innovation as well as employee experience and collaboration. Organizational Network Analysis (ONA) is at the fulcrum of much of these efforts and is a technique that many analytics and HR professionals want to learn more about. In his presentation, David will present research, case studies and guidance covering both active and passive data sources that will help demystify ONA and demonstrate how in combination with people analytics it can help improve both business outcomes and employee experience.
Competencies: Critical Thinking, Business Acumen | Format: Presentation

13.10 – 14.10

Lunch and Networking

 

CONCURRENT BREAKOUT SESSIONS

14:10 - 14:35

Making Digital Transformation Succeed

Speaker: Paul Lalovic
Has this ever happened to you: you are called into an unscheduled meeting and told you – HR – must make your department completely paperless as of yesterday? There are several problems with this directive but one that worries you most is realization that you know almost nothing about underlying mechanics of tech and digital transformations. This back-to-basics session is designed for those who want a general blueprint or roadmap to help with transitioning from high-touch paperwork to high-tech people work.
Competencies: Relationship Management, Business Acumen | Format: Presentation

14:10 - 14:35

Innovation Strategies for Emerging Markets and Tech Savvy Millennials

Speaker: Harsh Sood
Demographics and technology create mega trends. Our speaker is a uniquely qualified global expert who can talk about the convergence. With a particular emphasis on the workforce and demographics of emerging markets.
Competencies: Global & Cultural Effectiveness, Relationship Management | Format: Presentation

14:35 - 15:00
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Can Happiness at Work Survive the Digital Wave?

Randa Farah

In UAE, happiness has been a national KPI for many years. The country has a Minster of Happiness and ranks near the top of the global list on well-being. By equal measure the UAE is one of the most connected countries in the world. Is there a correlation or causation and how will this outcome be impacted as the IOT becomes even more persuasive?
Competencies: Global & Cultural Effectiveness, Communication | Format: Presentation

14:35 - 15:00

Beating bias in talent management and acquisition. How far will tech take us?

Speaker: Dorothy Dalton
As we delve in the latest technological trends impacting Talent Acquisition, have we thought for a moment about their impact on bias? Undoubtedly, technology will help make our recruitment process very efficient, yet what are the advantages and disadvantages of using such resources and its effect on Diversity and Inclusion? Will all this technology help us beat bias?
Competencies: | Format: Presentation

15:00 - 15:30

Business Partners or Business Bots; and Where Does HR Fit In?

Speakers: Mahdi Shehimy | Engelbert Camasura | Pradeep Pande | Dr Neetinder Brar
Moderator Abdullah AlZahrani
Depending upon who you ask, HR is either one of the most likely jobs to be eliminate by technology or technology is most likely to finally enable HR to be strategy while focusing on more value-added activities. Our panel experts will discuss just where does HR fit into the maelstrom, and what does future hold.
Competencies: Ethical Practice, Critical Evaluation | Format: Panel

15:00- 15:30

ERP Implementations: Golden Returns or Golden Handcuffs

Speakers: Gregory Komarow | Imran Ahmad | Ali El Assy
Moderator David Green
C-level executives working in very large organizations have implemented ERP software to improve their operational efficiency. While the cost of these solutions has come down considerably, the jury is still out on whether the ends have justified the means. This panel is tasked with discussing, or perhaps even debating the merits of ERPs lead by the question: have we reached a tipping where the ERP paradigm no longer valid? In an era of clouds, apps, AI and agile SaaS, do ERPs still have a seat at the table or are they becoming the ghost of the elephant in the room?
Competencies: Critical Evaluation, Business Acumen | Format: Panel

15:30 - 16:00

Coffee and Networking

16:00 - 16:05

SHRM Announcement

SHRM Executive Team

16:05 - 16:30

Future HR – Are we ready for this dynamic and complex change?

Speaker: Dr. Eesa Mohammed Bastaki
Participants will gain a better understanding of the dynamics and complexity of Future HR what this looks like and what this means for today’s HR practitioner. The session will identify critical core focus areas that require flawless execution along with the necessary shift in individual and organizational perspectives that are needed to drive a greater collaborative effort in the Future HR role. Finally, we will take at where we are today, in terms of competence and capability, as HR professionals to determine if we are ready for this undertaking.
Competencies: Business Acumen, Consultation

16:30 - 16:55

The H in HR Stand for Human

Speaker: Randa Askoul
As a final tribute to this inaugural conference, we will have a special presentation designed to remind all of us that the ‘H’ in HR stands for ‘Human’. The majority of this conference agenda has focused on the convergence and disruptive emergence of HR and technology so before you leave we want to share with you one final presentation straight from the heart.
Competencies: Leadership & Navigation | Format: Presentation

16:55 - 17:00
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Closing Remarks

David Green

17:00

Thank Yous

SHRM Executive Team