Conference: 24 – 25 February 2019 | Workshops: 23, 26 & 27 February 2019 |Ritz-Carlton DIFC Dubai, UAE

Sunday 24 February 2019

08:00 - 08:50

Registration Opens

08:50 - 08:55

Welcome Address from SHRM

SHRM Leadership Team

08:55 - 09:00
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Opening Remarks

David Green

09:00 - 09:30
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Opening Keynote Address: The Evolution of Employee Experience in a High-Tech World

Mark Levy

Arguably the one organization best known for leading the Employee Experience Revolution is Airbnb. Mark Levy led the Employee Experience during his tenure as CHRO. Mark has come all the way from Silicon Valley for his first speaking engagement in the Middle East to share his insights, lessons learned and predictions for the workplace and workforce of tomorrow.
Competencies: Relationship Management, Ethical Practice | Format: Presentation

09:30 - 10:00

Technology’s Role in Achieving UAE Vision 2021

A senior UAE government leader shares their insight on the unique place technology and innovation have in achieving UAE’s vision: a diversified, knowledge-based economy.
Competencies: Global & Cultural Effectiveness, Communication | Format: Presentation

10:00 - 10:25

Tomorrow is Already Here

Science Fiction author William Gibson once said, ‘the future is already here, it’s just not evenly distributed’’. One of the lessons of history is that all too often what people think is going to happen - in the distance future, has already happened somewhere, somehow by someone in the world. This session is dedicated to sharing some examples of leading-edge technologies and trends that are no longer theories, but realities already practiced in the here and now.
Competencies: Business Acumen, Leadership & Navigation | Format: Presentation

10:25 - 11:05

Arab Women in Leadership & Technology

Speaker: Hessa Al Ghurair | Dena Ali Al Mansoori | Ellen Dubois du Bellay
Perhaps no industry in the world has come under more scrutiny for the lack of female participation than the technology sector; and when women in top leadership roles is measured, the numbers are even lower. This unique all-female, C-level interview session will be hosted by an Emirati leader interviewing 2-to-3 other C-level leaders from the Middle East to discuss: what does it take to break through the original glass-ceiling; what’s different about technology, what’s different in the Middle East?
Competencies: Leadership & Navigation, Relationship Management | Format: Panel

11:05 - 11:15

Executive Speed Networking

Get your business cards ready and join this structured and fast paced networking format where in every one minute a bell will ring and participants will shift places. It is designed to accelerate business contacts where participants can share their professional background and business goals.

11:15 - 11:35

Exhibition Visit & Networking

11:35 - 12:15

Disruption & Destruction: What one important issue about future of work is no one talking about?

Speaker: David Green | Mark Levy | Jason Averbook
Peter Thiel, one of the founders of PayPal and author of the New York Times bestseller Zero-to-One uses an infamous job interview question, he asks candidates: ‘What one important truth do very few people agree with you on?” This panel discussion, moderated by our emcee David Green, will ask our esteemed group of technology and HR experts a similar question: What one important issue about the future of work is no one talking about, but should be at the center of everyone’s attention? This session is destined to be instant classic and highlight of the entire 2019 SHRM Tech Experience – you won’t want to miss it!
Competencies: Critical Evaluation, Leadership & Navigation | Format: Panel

12:15 - 12:25

Market Outlook / Best Practice Case Study

A senior GCC industry leader will be making a presentation on some of the unique changes in HR in the region.
Competencies: Business Acumen, Critical Evaluation | Format: Presentation

12:25 - 12:50

Making Sense of Data Analytics to Drive an Organization’s Value Creation

By now everyone knows that data is replacing oil as the world’s most coveted commodity. However much like oil, having data is not enough – it’s what you do with it that matters! This session is all about how best to find, filter, optimize and even monetize data in a post-oil economy.
Competencies: Critical Evaluation, Consultation | Format: Presentation

12:50 -
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When AI Goes to Work: Who are the Winners and Losers in the Future Economy?

Francesco Carobolante

This session will explore how technology is reshaping the political, economic and social environment causing an unprecedented restructuring of the world of work. What jobs will be automated; which new jobs may be generated; what will be the most sought-after capabilities; and how will governments address the disappearance of conventional full-time jobs for significant masses of people around the world. Many experts have called this dilemma on the horizon: the singularity - the point in time when artificial intelligence (AI) surpasses human intelligence.
Competencies: Ethical Practice, Consultation | Format: Presentation

13:10 - 14:10

Lunch and Networking

 

CONCURRENT BREAKOUT SESSIONS

14:10 - 14:30

Is the Employee Experience a viable strategy in the Middle East?

While the work notion of the ‘employee experience’ is just starting to gain awareness in the region, many people question whether an employee centric model of work can ‘fit’ with a high-context culture in the Middle East where family companies and government employment dominate. This session will introduce you to some of the emerging success stories within the region while addressing many local and cultural concerns.
Competencies: Global & Cultural Effectiveness | Format: Presentation

14:10 - 14:30

The Blockchain & HR: Why is the Inevitable Taking So Long?

By now almost everyone has heard of blockchain, some may even know what it means, however its most famous real-world application remains the bi-polar Bitcoin. How can blockchain ever really become a tool of trust? What are some of the innovative next generation blockchain technologies that are emerging? This session will attempt to answer those questions, and more.
Competencies: Critical Evaluation | Format: Presentation

14:30 - 14:50

What’s Next in People Analytics & Talent Management

Two of the hottest topics in HR globally today are Analytics and Talent. But is this a just a passing fad or the future. This session takes a deep dive into the best examples and case studies, internationally and locally, to address the fundamental question: can we successfully predict people and workforce outcomes in the emerging field of people operations
Competencies: Critical Evaluation | Format: Presentation

14:30 - 14:50

Agile Leadership: Lessons Learned & Principles Misunderstood

Speaker: Charles Gauthier
One of the infamous mottos attributed to Mark Zuckerberg is: move fast and break things. What many people don’t know is Zuckerberg has since clarified that motto to read: 'move fast with stable infrastructure'. Agile leadership is at the heart of this expression. Agile management has its roots in the field of quality control and statistics and many people question: can the principles of agile management be applied to HR and the broader world of work? Our speaker, one of the world’s leading experts on this topic, says not only can it apply to HR and work – but it must in order for HR to remain not just relevant but to add sustainable value.
Competencies: Leadership & Navigation | Format: Presentation

14:50 - 15:40

Work-life Balance in the IOT Economy

Is technology making work more or less human? Some would say the better question is: is technology making work more or less humane? Soon, if not sooner, we will all be living and working in a fully interconnected world where not only smart phones and cars talk to each but quite literally every conceivable apparatus will be embedded with a chip that connects it to IOT. Our panel of four (4) diverse experts will debate: is the signal-to-noise ratio of IOT set to help or hinder genuine progress in work productivity and happiness?
Competencies: Relationship Management | Format: Panel

14:50 - 15:40

MOOCs, micro-credentials, nano-degrees: Marketing Tricks or Competency Treat?

There was a time, when many people thought the traditional ‘education’ section on a CV, resume or LinkedIn profile was going to replace the names of universities, colleges and technical schools with digital badges earned on demand from the most reputable, crowdsourced experts in the world. In this world, individuals would stack layers upon layers of competency-based credentials earned via e-learning to create and market their unique value proposition. Has this trend stopped or is it merely entering another stage, version 2.0? Our distinguished panel of experts will debate this hot topic in real time.
Competencies: Business Acumen | Format: Panel

15:40 - 16:10

Coffee and Networking

16:10 - 16:35

Born Social: What challenges await HR as the Facebook Generation Z enters the workforce?

Generational divides are nothing new in the workplace – just ask HR. However, one megatrend that is entering the world’s talent funnel with unprecedented force is: tech-savvy youth born in the era of social media. This trend is even more pronounced in emerging markets where the ratio of young people to older people disproportionally young; regionally the Middle East has some of the highest levels of social media usage per capita. While social media has most recently come under heavy criticism for its unfiltered ‘wiki-ness’ and lack of social governance, the longer-term work issue for HR and people managers is: how to connect with and manage the social media generation – generation Z?
Competencies: Global & Cultural Effectiveness | Format: Presentation

16:35 - 17:05
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Beyond the Digital Workforce

Jason Averbook

Jason Averbook is a world-renowned thought leader in technology and the future of work. In November 2018 Jason spoke at Informa’s HR Summit in Dubai and outlined his vision on digitalisation of HR. Back in Dubai due to poplar demand, Jason will drill deeper into his thesis regarding the meaning of work and the unique (or no so unique) role that technology holds.
Competencies: Leadership & Navigation | Format: Presentation

17:05 - 17:10
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Day 1 Closing Remarks

David Green

17:10 - 17:30

End of Day 1

Monday 25 February 2019

08:00 - 08:50

Registration Opens

08:50 - 09:00
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Opening Remarks

David Green

09:00 - 09:30
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Opening Keynote Address: Better Workplaces. Better World.

Johnny C. Taylor, Jr., SHRM-SCP

The world of work is not what is used to be. Workplaces are becoming workspaces and the workforce itself is becoming agile units of continuous learning - just to remain relevant. As the CEO of the world’s largest association dedicated to people and work, Johnny has a vision of HR that is anything but traditional. Be the first in the Middle East to hear that vision directly from Johnny as he comes to Dubai for his very first trip since becoming the CEO of SHRM.
Competencies: Leadership & Navigation | Format: Presentation

09:30 - 10:00

Connecting Minds, Creating the Future

A senior UAE government leader will share insight and updates on Expo 2020 – the first world’s fair ever to be held in the Middle East. Want to discover the HR & Tech challenges of hosting such an auspicious event in one of the world’s most ambitious cities? You won’t want to miss this insightful and inspirational session.
Competencies: Global & Cultural Effectiveness | Format: Presentation

10:00 - 10:25

Bracing for the Impact of Workplaces 4.0

A recent study by McKinsey Global Institute (MGI) cited workplace change caused by digitalization has a disproportionately high impact on workforce productivity and engagement. MGI also noted that a ‘skills shift’ is occurring whereby people are being required to use more and more critical thinking enabled by… technology and data! And while talk of the 4th Industrial Revolution is not new; this session will also present an overview the convergence of thinking that is occurring about the future of work; and many of those conclusions will definitely surprise you!
Competencies: Critical Thinking, Business Acumen | Format: Presentation

10:25 -
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What are the Secrets to Becoming a Successful Start-up in the Middle East?

Johnny C. Taylor, Jr., SHRM-SCP

The Middle East is not usually at the top of the list when people rank locations around the world famous for start-ups. Of course, the UAE is leading the charge to change that, but there are already several highly successful regional startup stories worth telling and learning from. This C-level interview session will be moderated by SHRM’s CEO Johnny C. Taylor who will be discussing the secrets to success as start up in the Middle East, as well as any unique challenges encountered along the way. Given the proven expertise on this panel, this session alone will make attending the 2019 SHRM HR Tech Experience worth your while.
Competencies: Leadership & Navigation, Business Acumen | Format: Interview

11:05 - 11:15

Executive Speed Networking

Get your business cards ready and join this structured and fast paced networking format where in every one minute a bell will ring and participants will shift places. It is designed to accelerate business contacts where participants can share their professional background and business goals.

11:15 - 11:35

Exhibition Visit & Networking

11:35 - 12:15
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Trust and Influence in the Digital Age: Privacy, Data Protection, Fake News – What’s HR’s Role and Responsibility?

David Green

If there is one fact most people can agree upon, it is the universal concern over the privacy, safety and truthfulness of digital communication and media. This concern is heightened for HR professionals as they try to balance the need to know with the need to protect people’s privacy. As more and more of our lives become digitized and transpire online, the opportunities and incentives for electronic trickery are growing. This panel discussion, moderated by our emcee David Green, will ask our esteemed group of technology and HR experts to share their thoughts and experiences. What are some of the international and culture issues that may be converging or diverging, depending on the location or the technology being used.
Competencies: Ethical Practice, Global & Cultural Effectiveness | Format: Panel

12:15 - 12:25

Market Outlook / Best Practice Case Study

A senior GCC industry leader will be making a presentation on the status of NGO HR Associations in the Middle East.
Competencies: Business Acumen, Critical Evaluation | Format: Presentation

12:25 -

How Big is Too Big? Making Sense of Data Analytics to Drive Business Value

One of the ironies of ‘big’ data is that data has no size, it’s a category of classification and the base unit for information. While everyone agrees that evidence-based HR is necessary, some people are starting to question: are we becoming too fixated on data-driven decisions making. Should we perhaps be more focused on data-enabled decisions which are ultimately made by people?
Competencies: Critical Evaluation, Consultation | Format: Presentation

12:50 - 13:10
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The Design Thinking Revolution in HR

David Green

One thing HR professionals know with absolute certainty is that an organization’s ‘org chart’ does not really reflect how an organization really works. Enter Organizational Network Analysis (ONA), a design thinking method which creates images that portray how information, communication and decision making actually flow throughout the network of relations within an organization. Our emcee David Green will take you on this journey sharing examples of how this fascinating new workplace tool can be used to unleash insights not previously thought possible. You don’t want to miss this session!
Competencies: Critical Thinking, Business Acumen | Format: Presentation

13.10 – 14.10

Lunch and Networking

 

CONCURRENT BREAKOUT SESSIONS

14:10 - 14:30

Making Digital Transformation Succeed

Has this ever happened to you: you are called into an unscheduled meeting and told you – HR – must make your department completely paperless as of yesterday? There are several problems with this directive but one that worries you most is realization that you know almost nothing about underlying mechanics of tech and digital transformations. This back-to-basics session is designed for those who want a general blueprint or roadmap to help with transitioning from high-touch paperwork to high-tech people work.
Competencies: Relationship Management, Business Acumen | Format: Presentation

14:10 - 14:30

Innovation Strategies for Emerging Markets and Tech Savvy Millennials

Demographics and technology create mega trends. Our speaker is a uniquely qualified global expert who can talk about the convergence. With a particular emphasis on the workforce and demographics of emerging markets.
Competencies: Global & Cultural Effectiveness, Relationship Management | Format: Presentation

14:30 - 14:50
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Can Happiness at Work Survive the Digital Wave?

Randa Farah

In UAE, happiness has been a national KPI for many years. The country has a Minster of Happiness and ranks near the top of the global list on well-being. By equal measure the UAE is one of the most connected countries in the world. Is there a correlation or causation and how will this outcome be impacted as the IOT becomes even more persuasive?
Competencies: Global & Cultural Effectiveness, Communication | Format: Presentation

14:30 - 14:50

Tech-enabled Decision Making: Are We There Yet?

Machine learning is the sub category of AI that has, to date, proven itself most universally useful. Every time you type on your smart phone or go online shopping those ‘suggestions’ you receive are a sign that ML is hard at work. But suggestions are a long way from independent decision making, our speaker will be taking about what is the latest in ML and how does this relate to the spectrum of AI?
Competencies: Ethical Practice, Critical Evaluation | Format: Presentation

14:50 - 15:40

Business Partners or Business Bots; and Where Does HR Fit In?

Depending upon who you ask, HR is either one of the most likely jobs to be eliminate by technology or technology is most likely to finally enable HR to be strategy while focusing on more value-added activities. Our panel experts will discuss just where does HR fit into the maelstrom, and what does future hold.
Competencies: Ethical Practice, Critical Evaluation | Format: Panel

14:50 - 15:40

ERP Implementations: Golden Returns or Golden Handcuffs

Over the past 10 years, IT investments have been the single largest category of capital expenditures in US-based businesses. For even longer C-level executives working in very large organizations have implemented Enterprise Resource Planning (ERP) software to improve their operational efficiency. While the cost of these solutions has come down considerably, the jury is still out on whether the ends have justified the means. This panel is tasked with discussing, or perhaps even debating the merits of ERPs lead by the question: have we reached a tipping where the ERP paradigm no longer valid? In an era of clouds, apps, AI and agile SaaS, do ERPs still have a seat at the table or are they becoming the ghost of the elephant in the room?
Competencies: Critical Evaluation, Business Acumen | Format: Panel

15.40 - 16:10

Coffee and Networking

16:10 - 16:35

What is HR’s Unique Value Proposition when Technology and Holacracy collide?

First came shared services and HR business partners, now the valued added proposition that seems to be dominating the OD discussion is: digital disruption and Holacracy. If you haven’t heard of Holacracy before, you are not alone: it’s the OD intervention which aspires to eliminate formal hierarchy while replacing it with a self-governing system. And if you think that could never take hold in this region, you would already be wrong. During this contrarian presentation, you will learn more about
Competencies: Leadership & Navigation, Critical Evaluation | Format: Presentation

16:35 - 17:05

The H in HR Stand for Human

As a final tribute to this inaugural conference, we will have a special presentation designed to remind all of us that the ‘H’ in HR stands for ‘Human’. The majority of this conference agenda has focused on the convergence and disruptive emergence of HR and technology so before you leave we want to share with you one final presentation straight from the heart.
Competencies: Leadership & Navigation | Format: Presentation

17:05 - 17:10
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Special Closing Announcement

Johnny C. Taylor, Jr., SHRM-SCP

17:10 - 17:30

End of Day 1